Privacy Policy

At BatandGoat, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our website, purchasing products, or interacting with us.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Personal Information: Full name, phone number, delivery address, and email address when you place an order.
Payment Information: Since we offer cash on delivery, no credit card or online payment details are collected.
Website Usage Information: We may collect non-personal data such as your IP address, browser type, and pages visited for improving our website’s user experience.

2. How We Use Your Information

We use your information for:

Processing Orders: To deliver your products to the correct address and contact you about your order.
Improving Our Services: To enhance your shopping experience and improve our product offerings.
Marketing and Communication: With your consent, we may send you promotional offers, updates, or other information about our products.

3. Sharing of Information

We do not sell, trade, or share your personal information with third parties, except in the following circumstances:

Service Providers: We may share your data with logistics partners and delivery services to fulfill your order.
Legal Requirements: If required by law, we may disclose your information to authorities.

4. Security of Your Information

We take reasonable measures to protect the personal information you provide. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Update or correct any information you provided.
Request deletion of your data from our records, subject to legal and operational retention needs.

6. Cookies

We may use cookies to enhance your experience on our website. These are small text files stored on your device that help us remember your preferences. You can disable cookies in your browser settings if you prefer.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.